The services provided allow my father to continue to enjoy life in his own flat which is his preferred location. He has live in care which ensures that his needs are met and is able to enjoy life. The staff supplied by the agency care and work well and the agency is friendly and approachable. If there was one area of improvement it would be better handover from one carer to another but it is acceptable, just not as good as it could be. I would recommend the agency.
Christopher O (son of client)
