My husband and I have had tremendous support from Sante Care at Home for over 19 months now – it has changed our lives! When the permanent carer has had time off, we’ve also been well-supported too. If there has been a problem (with just one carer), it was sorted quickly and sympathetically. We would recommend the service to anyone. All carers have got on well with the dog – the only fault there is that he is spoilt! Accounting: This has been a little erratic in the past because my computer does not accept your standard billing, A member of staff has to send my bills separately and there is a lag every time in the invoicing. There has also been the odd error (quickly corrected, however). Checks from admin staff: This is a difficult area to get absolutely right! Because we are a busy household, it can be difficult to fit in the ‘overseer’ at times. Everyone is always pleasant, of course. Overall, I’d say they are cooperative.
Kit N (wife of client)
