Sante Care began providing a 24-hour live-in care package for my friend who was suffering from Motor neurone disease from April 23 to September 23 when my friend sadly passed away. There were challenges in the beginning due to the complexity of the amount of care required but Santa Care were respectful and helpful in trying to fulfil my friend’s needs. In the early days, there were a few changes to the care team but one of the initial carers that started in April on the first week was caring for my friend as waking night care on rotation until the last night when she passed away. This carer was held in very high regard by my friend and her family. In the last few months of my friend’s life, there were 4 carers rotating 24/7 waking care – this was very intense for the carers, my friend and her family. The 4 ladies were amazing and treated my friend with professionalism, respect and dignity but were also very caring, kind and sympathetic to her complex needs and the difficult medical and personal care required.
Mandy B (friend of client)
